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Some Frequently Asked Questions.......

We always try to answer all possible questions, put your mind at rest & ensure that you arrive prepared, ready & relaxed.

Please see the examples of some frequently asked questions below & if we have forgotten anything or you can’t find the answer, please do not hesitate to email us enquiries@homefromhomeperthshire.com or call us on (01796) 470048.

How will we collect keys and get directions to our cottage?

Upon receipt of your final payment we will send you full instructions regarding key collection & directions.

When can we arrive & what time should we leave?

Our cottages are available for you to arrive any time AFTER 4pm and should be vacated by 10am on the day your holiday ends to enable the owners to prepare the property for incoming guests.

What happens if I need to cancel ?

If you have to cancel your reservation, you will need to:

Inform your insurance company (We strongly advise that you cover your booking with cancellation insurance. You may already have this through your bank, credit card issuer or annual policy). All cancellations must be notified to the Agent initially by telephone and confirmed in writing / by email. If two or more consecutive weeks are booked at more than one property this is considered to be two holidays.

If you have to cancel your reservation, you will need to:

Inform your insurance company (we strongly advise you cover your booking with cancellation insurance. You may already have this through your bank, credit card issuer or annual policy).

All cancellations must be notified to the Agent initially by telephone and confirmed in writing / by email. 

Please note both the 25% booking deposit and £20 booking fee are non-refundable, however if your booking balance payment has been paid in full, we will attempt to re-let the dates and if successful will refund the 75% balance payment less a £175 admin fee  ( per week booked ) plus any additional costs incurred in re-letting the dates. 

AMENDMENTS TO BOOKINGS  more than 7 weeks prior to booking start date including  - arrival dates /  length of stay / property selection - will incur a £75 administration fee. If your booking is in less than 7 weeks we are unable to alter the booked dates, length of stay or property selection.

What should we remember to bring?

Booking confirmation & directions
Maps of area & guidebooks
Rucksacks, swim towels, binoculars & outdoor clothing
Insect sprays

How do we pay for our holiday?

We require a deposit of 25% and booking fee of £10 to confirm your holiday the balance being due 7 weeks prior to the start of your holiday We accept payment by all major credit & Debit cards .
We also accept BACS Transfers & cheques.

 

 

Guest Review

Don’t miss out on this gem of a cottage in a fantastic location. It’s a very well equipped cottage with a lovely garden area. It’s a very comfortable place to stay and the log burner made the cottage very cosy in the evening. Has the most wonderful shower, comfy bed and has a small but perfectly equipped kitchen with everything you need including washing machine, dishwasher and a coffee machine. The owners attention to detail is second to none with clever storage ideas and hanging hooks galore! You can never get enough hooks! A short walk takes you down by the river and into bustling Dunkeld with lovely shops and a few nice places to eat, drink or stop for coffee. We will most definitely be returning in the near future.

Hollyhock Cottage

Guest Review

A lovely, cosy cottage for 2 adults and 2 teenagers. It was clean, with everything we needed and lovely comfortable beds. We could walk into Pitlochry in 7 mins and there’s a lovely Inn next door serving great food. Auld Smiddy Cottage was a perfect base to explore this lovely part of Scotland.

Auld Smiddy Cottage

Guest Review

It was lovely to receive such a warm welcome here after our journey up in torrential rain. The homemade bread and cake was very welcome and made us feel so at home right away. We hadn't visited Pitlochry in winter before but we found plenty to do, even in the rain. The Wizard of Oz at Pitlochry Festival Theater was very enjoyable and we had a delicious birthday meal at The Moulin Inn.

Tigh Monadh